Privacy Policy
Last updated: 11 September 2026
Ye policy batati hai ki SEVEXA aapka kaunsa data collect karta hai, kyun karta hai, aur aapke kya rights hain.
1. Hum kya collect karte hain
- Naam aur email address — order process karne aur download link bhejne ke liye. Zaroori hai.
- Phone number — optional. Sirf order-related support ke liye.
- Order details — kya khareeda, kitna amount, payment status, kitni baar download hua.
- Technical logs — IP address aur request time, abuse aur fraud rokne ke liye.
2. Hum kya collect NAHI karte
Aapki card, UPI ya bank details hum kabhi dekhte ya store nahi karte. Poora payment Razorpay ke secure, PCI-DSS compliant system me hota hai. Humein Razorpay se sirf ye confirmation milta hai ki payment successful hua ya nahi.
3. Data kyun use hota hai
- Aapka order pura karne aur download link dene ke liye.
- Order-related emails bhejne ke liye (receipt, download link).
- Support request ka jawab dene ke liye.
- Fraud, abuse aur unauthorised sharing rokne ke liye.
- Marketing emails sirf tab, jab aapne khud newsletter subscribe kiya ho.
4. Hum data kisi ko bechte nahi hain
Aapka personal data hum kisi ko bechte, rent ya trade nahi karte. Ye sirf in service providers ke saath share hota hai, jitna kaam ke liye zaroori ho:
- Razorpay — payment processing
- Resend — transactional email delivery
- Hosting provider — website chalane ke liye
Law ke under legally required hone par disclosure karna pad sakta hai.
5. Data kitne time tak rakha jaata hai
Order records tax aur accounting requirements ke hisaab se rakhe jaate hain. Newsletter subscription aap jab chahein cancel kar sakte hain — request par aapka email list se hata diya jayega.
6. Cookies
Ye site tracking ya advertising cookies use nahi karti. Razorpay checkout apne kaam ke liye zaroori cookies set kar sakta hai — wo unki privacy policy ke under aata hai.
7. Security
Download links cryptographically signed hoti hain, expire ho jaati hain, aur unki download count limited hoti hai. Data transfer HTTPS par encrypted hota hai. Phir bhi, koi bhi online system 100% secure nahi hota — is baat ka dhyan rakhein.
8. Aapke rights
Aap kabhi bhi request kar sakte hain:
- Apna stored data dekhne ki (access)
- Galat detail theek karne ki (correction)
- Apna data delete karne ki — legally required records ko chhodkar
- Marketing emails band karne ki (unsubscribe)
Iske liye support@sevexa.online par email karein. Hum 30 din ke andar respond karte hain.
9. Children
Ye products 18 saal se kam umar ke logon ke liye nahi hain, aur hum jaan-boojh kar minors ka data collect nahi karte.
10. Contact
Privacy se related koi sawaal — support@sevexa.online.