Contact & Support
Hum 48 working hours ke andar reply karte hain
Kisi bhi problem ke liye seedha email karein — support@sevexa.online
Order ya download me problem?
Jaldi solve karne ke liye email me ye details zaroor bhejein:
- Order ID — aapki confirmation email me hai (jaise
ord_xxxxxxxx) - Email address jo payment ke waqt use kiya tha
- Problem kya aa rahi hai, aur koi error message ho to wo bhi
Download link expire ho gayi?
Koi tension nahi. Links 7 din baad expire ho jaati hain — apna Order ID bhej dein, hum naya link bana kar bhej denge. Genuine buyers ke liye ye free hai.
Email hi nahi aayi?
Pehle spam / promotions folder check karein — pehli transactional email wahan chali jaati hai kabhi kabhi. Phir bhi na mile to humein Order ID ke saath likhein. Aapka payment safe hai; delivery hum manually kar denge.
Refund maangna hai?
Pehle Refund Policy padh lein, taaki clear ho jaye ki aapka case cover hota hai ya nahi. Phir Order ID ke saath email karein.
Bulk ya team purchase
Apni team, college ya community ke liye multiple copies chahiye? Email karein — volume pricing available hai.